Functional Analyst

Position

As a division of the company, the service unit ICT develops high quality and innovative solutions that support our clients in their digital transformation journey and to improve the overall user experience.

The solutions are based on state-of-the art technologies in the domains of automation, artificial intelligence, cloud, security and UX design.

As a Functional Analyst you represent the client in the product team and you tune in with all stakeholders.

You are end-to-end responsible for the user stories : writing and validation in collaboration with client and/or product manager, acting as SPOC for the developers in the team and validation/testing once developed.

Responsibilities

• To map the functional requirements in order to fully understand the customer’s needs ;
• To write the high level analysis with the appropriate level of details;
• To prepare the user stories (= detailed analysis) ;
• To facilitate estimation and planning sessions together with the IT product lead ;
• To function as SPOC for all functional questions during the development process and being the bridge between the customer and the IT product team ;
• To validate development by testing the functionalities as written in the user stories on behalf of the customer’s needs ;
• To assure common understanding and sharing of information with the complete IT product team on a daily basis.

Profile

Hard skills

• Preferably a Master Degree or equivalent by experience in IT related domain;
• +2 years experience in functional/technical analysis;
• Strong analytical and problem-solving skills ;
• Negotiating skills, ability to drive constructive discussions and reach consensus ;
• Being able to explain complex matters in an easy way ;
• Ability to build a Data Protection Impact Assessment in the context of GDPR requirements;
• Practical knowledge of UML/BPMN;
• Proven practice of Agile Scrum/Kanban;
• Mastering tools as Jira, Confluence, Enterprise architect;
• The ability to create a sense of urgency and an atmosphere of openness in which mistakes are admitted and problems are brought to the surface so that they can be solved asap ;
• IT /technical background to support the dev team in describing API’s using swaggers,….

Soft skills

• Able to demonstrate a positive attitude towards the organization and its stakeholders ;
• An excellent communicator, both in oral and written communication ;
• Assertive and showing initiative ;
• A real team player Ready to take responsibility for and show commitment to your work ;
• Always looking for learning opportunities ;
• Result driven and never diminish quality for speed ;
• Flexible in dealing with task switches and interruptions ;
• Fluent in both Dutch and French, plus IT linked English.

Offer

• Challenging and interesting projects to work on, using the latest methodologies and technologies, within a growing and economical stable sector;
• Room for future development, room for employees to develop creativity and autonomy, fostering an open atmosphere;
• Competitive salary package, extralegal advantages, insurance coverage, car, bonus and net allowance, public transport, luncheon vouchers, and the possibility to build up holidays.